Privacy policy

Privacy Policy – Amico New York

This Privacy Policy describes how amicnewyork.com (the “Site”, “Amico New York”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit, use our services, make a purchase, or otherwise communicate with us.

Contact

After reviewing this Privacy Policy, if you have additional questions, would like more information about our privacy practices, wish to exercise your privacy rights, or would like to make a complaint, please contact us:

Amico New York
Email: support@amicnewyork.com
Website: amicnewyork.com

Collecting Personal Information

When you visit the Site, we may collect certain information about your device, your interaction with the Site, and information necessary to process and fulfill your purchases.

We may also collect additional information when you contact us for customer support.

In this Privacy Policy, information that identifies or can reasonably be linked to an individual is referred to as “Personal Information.”

Device Information

Purpose of collection:
To load and operate the Site correctly, maintain security, understand how visitors use the Site, and improve our services.

Source of collection:
Collected automatically when you access our Site using cookies, log files, pixels, tags, web beacons, and similar technologies.

Information collected may include:

  • Web browser and device information

  • IP address

  • Time zone

  • Cookie information

  • Pages and products viewed

  • Search terms

  • Referring websites

  • Information about how you interact with the Site

This information may be shared with service providers that help us operate and analyze our Site, including Shopify and analytics providers.

Order Information

Purpose of collection:
To process your order, process payments, arrange shipping, provide order confirmations and invoices, communicate with you, provide customer support, prevent fraud, and fulfill our contractual obligations.

Source of collection:
Collected directly from you when you place or attempt to place an order.

Information collected may include:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment and transaction information

  • Products purchased

  • Order history

Payment information is processed by our payment service providers. We do not necessarily receive or store complete payment card details ourselves.

Customer Support Information

Purpose of collection:
To respond to questions, investigate problems, process returns or warranty requests, and provide customer support.

Source of collection:
Collected directly from you when you communicate with us.

Information collected may include:

  • Name

  • Email address

  • Phone number

  • Order number

  • Billing or shipping information

  • Communications with our support team

  • Photos, videos, or other information you voluntarily provide in connection with a support request

Minors

The Site is not intended for individuals under the age of 18.

We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe that a child has provided us with Personal Information, please contact us so that we can review and, where appropriate, delete the information.

Sharing Personal Information

We may share Personal Information with service providers and other third parties where reasonably necessary to operate our business, provide our services, fulfill orders, process payments, deliver advertising, prevent fraud, or comply with legal requirements.

These may include:

  • Shopify and other e-commerce service providers

  • Payment processors

  • Shipping and logistics providers

  • Analytics providers

  • Advertising and marketing partners

  • Fraud prevention and security providers

  • Professional advisers where necessary

We may also disclose Personal Information where required to comply with applicable laws, regulations, court orders, subpoenas, search warrants, or other lawful requests.

We may disclose information where reasonably necessary to protect our rights, customers, business, or services.

Shopify provides the e-commerce platform used to operate our online store. Information about Shopify's privacy practices is available through Shopify's Privacy Policy.

Behavioural Advertising

We may use Personal Information to provide advertising or marketing communications that we believe may be relevant to you.

For example, we may:

  • Use analytics services to understand how visitors use our Site.

  • Share information about interactions with our Site and advertisements with advertising partners.

  • Use cookies, pixels, and similar technologies to measure advertising performance.

  • Use advertising platforms to show relevant advertisements on other websites or services.

Depending on your location, certain advertising or tracking technologies may only be activated after obtaining your consent.

You may be able to manage or opt out of certain personalized advertising through the privacy and advertising settings offered by platforms such as Google and Meta.

You can also adjust your cookie preferences through available cookie controls on our Site or through your browser settings.

Using Personal Information

We use Personal Information to provide our services, including:

  • Offering products for sale

  • Processing payments

  • Processing and fulfilling orders

  • Shipping and delivery

  • Providing customer support

  • Managing returns, refunds, and warranty requests

  • Preventing fraud and unauthorized transactions

  • Improving our Site and services

  • Communicating important information regarding your order

  • Sending marketing communications where permitted

  • Complying with applicable legal and regulatory requirements

Lawful Basis

Where the General Data Protection Regulation (“GDPR”) or similar legislation applies, we process Personal Information under one or more lawful bases, including:

  • Consent

  • Performance of a contract

  • Compliance with legal obligations

  • Protection of vital interests

  • Performance of a task carried out in the public interest, where applicable

  • Our legitimate interests, provided those interests do not override your fundamental rights and freedoms

The applicable lawful basis depends on the specific purpose for which your Personal Information is processed.

Data Retention

We retain Personal Information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

This may include retaining information to:

  • Fulfill and administer orders

  • Provide customer service

  • Maintain business and transaction records

  • Resolve disputes

  • Prevent fraud

  • Enforce agreements

  • Comply with tax, accounting, and other legal obligations

When Personal Information is no longer required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal requirements.

Automated Decision-Making

We may use service providers that employ limited automated systems to detect and prevent fraudulent or suspicious transactions.

For example, automated fraud-prevention systems may temporarily restrict IP addresses, payment methods, or transactions associated with suspicious activity.

Where applicable law provides rights concerning decisions based solely on automated processing that produce legal or similarly significant effects, you may contact us to exercise those rights.

GDPR Rights

If you are located in the European Economic Area (“EEA”), United Kingdom, or another jurisdiction providing similar privacy rights, you may have rights regarding your Personal Information.

Depending on applicable law, these may include the right to:

  • Request access to your Personal Information

  • Request correction of inaccurate Personal Information

  • Request deletion of Personal Information

  • Restrict certain processing

  • Object to certain processing

  • Withdraw consent where processing is based on consent

  • Request data portability

  • Lodge a complaint with an appropriate data protection authority

To exercise applicable rights, please contact us at support@amicnewyork.com.

Your Personal Information may be processed in countries outside your country of residence, including countries in which our service providers operate.

Where required, appropriate safeguards are used for international transfers of Personal Information.

California Privacy Rights

Residents of California may have additional privacy rights under applicable California privacy laws.

Depending on the applicable law and circumstances, these may include rights to:

  • Know what Personal Information we collect and use

  • Request access to certain Personal Information

  • Request correction

  • Request deletion

  • Receive certain Personal Information in a portable format

  • Opt out of certain sharing or targeted advertising activities where applicable

  • Use an authorized agent to submit eligible privacy requests

To submit a privacy request, please contact support@amicnewyork.com.

We may need to verify your identity before completing certain requests.

Cookies

Cookies are small files stored on your computer, smartphone, tablet, or other device when you visit a website.

We and our service providers may use cookies and similar technologies for purposes including:

  • Operating the Site

  • Maintaining shopping-cart functionality

  • Processing checkout

  • Remembering preferences

  • Customer authentication

  • Security and fraud prevention

  • Analytics and performance measurement

  • Advertising and marketing

  • Measuring advertising effectiveness

Some cookies are necessary for the Site to function properly. Others may be used for analytics, personalization, or advertising.

The specific cookies used may change as our Site, Shopify, and third-party services are updated.

You can control cookies through your browser settings and, where available, through our Site's cookie or privacy preference controls.

Blocking certain cookies may affect the functionality of the Site, including checkout, account functionality, or saved preferences.

Shopify

Our store is hosted using Shopify, which provides the e-commerce platform that enables us to offer our products and services online.

Shopify may process Personal Information in connection with operating our store, checkout, payments, fraud prevention, analytics, customer accounts, and other e-commerce functionality.

For current information about Shopify's privacy and cookie practices, please refer to Shopify's official privacy and cookie documentation.

Third-Party Services

Our Site may use third-party services such as analytics, advertising, payment, logistics, and social media providers.

These providers may process Personal Information according to their own privacy policies and applicable agreements with us.

We encourage you to review the privacy policies of third-party services you interact with.

Do Not Track and Privacy Signals

Some browsers and devices provide privacy preference signals.

Because requirements and technical standards vary by jurisdiction, we respond to applicable legally recognized privacy signals where required by law.

You may also manage certain privacy preferences through our Site's available privacy controls.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect Personal Information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or applicable legal and regulatory requirements.

The latest version will be published on this page.

Complaints

If you have a question or complaint about how we process your Personal Information, please contact us first at:

Amico New York
Email: support@amicnewyork.com
Website: amicnewyork.com

If you are located in a jurisdiction that provides the right to lodge a complaint with a data protection authority, you may also contact the competent supervisory authority in your country or region if you are not satisfied with our response.