Yes, all our watches are 100% genuine. Our products are either sourced directly from the brands themselves or via reputable wholesalers, ensuring the authenticity of every watch we sell.
Delivery Policy
Amico New York Delivery Policy
At Amico New York, we aim to provide a smooth and reliable delivery experience.
We offer free tracked shipping worldwide, including the United States, United Kingdom, Australia, New Zealand, Canada, and European Union. All orders are shipped using secure, tracked postal services to help ensure safe and reliable delivery.
Shipping Rates & Delivery Times
| Country / Region | Shipping Cost | Estimated Delivery Time |
|---|---|---|
| United States | Free | 5–14 days |
| United Kingdom | Free | 5–14 days |
| Australia | Free | 5–14 days |
| New Zealand | Free | 5–14 days |
| Canada | Free | 5–14 days |
| European Union | Free | 5–14 days |
| Rest of World | Free | 7–30 days |
Order Dispatch Times
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Orders are dispatched within 24–48 business hours.
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Once your order has been shipped, you will receive a confirmation email with a tracking link.
Order Transit Times
Our estimated delivery window is 5–14 days after dispatch.
Delivery times may vary depending on:
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Courier delays
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Customs clearance
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Seasonal demand
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Local delivery processing times
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Public holidays
Most orders arrive within the estimated delivery timeframe.
International Orders
We accept international orders and offer free tracked worldwide shipping.
International orders may be subject to import taxes, customs duties, VAT, or other charges depending on the destination and local regulations.
Unless otherwise stated at checkout, any applicable import duties, taxes, or customs charges are the responsibility of the customer.
Order Tracking
Once your order has been dispatched, you will receive a tracking link by email.
Tracking information and subsequent updates are provided directly by the courier.
Missed Deliveries
If no one is available to receive the parcel, the courier may attempt redelivery, leave the parcel in a designated safe location, or provide instructions for collection.
Lost or Damaged Packages
If your parcel appears to be lost in transit and has not been marked as delivered, please contact us so we can review the tracking information and assist you.
If your package arrives damaged, please contact us within 5 business days of delivery at support@amicnewyork.com and include clear photos of the damage. Our team will review the issue and assist you further.
Delivery Refusals
Customers should not refuse delivery unless instructed otherwise by our support team.
Refused parcels may be redirected to courier facilities or returned through the carrier's network. We cannot guarantee that a refused parcel will be successfully returned to us.
Order Cancellations and Adjustments
Orders cannot be changed or cancelled after they have been dispatched.
Please ensure that your shipping address and order details are correct before completing checkout.
If you notice an error after placing your order, contact us as soon as possible. We will attempt to make the requested adjustment if the order has not yet been dispatched.
Public Holidays
Shipping carriers may experience delays during public holidays and other peak periods. Normal processing resumes on the next applicable business day.
Contact Us
If you have any questions regarding your order or delivery, please contact us:
Amico New York
Email: support@amicnewyork.com
Website: amicnewyork.com